Returns & Exchanges

At Oligo Professionnel, we stand behind the quality of our professional hair care products and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day return window for unopened and unused items.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team via email with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Your Items

  Securely place the unused products in their original packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Package

  Affix the provided return shipping label to your box and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.